One of your systems suddenly stops working. This is a critical moment for your business and you need local help right now. With Augment Reality Support you can quickly reach an expert, show them the problem through the camera of your smartphone and let them lead you to the solution.

This will save you a lot of money.

We don't have to get on a plane or car to solve technical IT problems and to replace your device or software problems directly and cost-effectively.

Reduce downtime and absenteeism with direct expert support through audio and interactive video.

This enables us to provide your employees with knowledge for technical repairs and maintenance and to coordinate inspections internationally from a central location.

Prevent downtime and uncomfortable service calls

Remote device monitoring for MSPs, SMEs and companies

We actively monitor your Windows, macOS and Linux devices for you. the storage capacity, hard disk status, CPU usage, antivirus software, system update, memory usage, firewall, online status, result control, Windows services, processes and network adapter traffic and this depending on your requirements. This enables us to identify problems in your IT infrastructure at an early stage and to warn you immediately. In this way, we reduce time and cost-critical downtimes and data loss in your company.

We never lose track of your hardware and software for you.

How often is software installed? Are you within your license limits? Or are you even over-licensed?

We provide you with a comprehensive overview of your hardware and software - quickly and easily from a central location.

Important device information

Do not assume that you are aware of every computer in your company that knows the operating system, computer name, domain, external and internal IP, CPU, memory, mainboard, video controller or drives.

We help you to get a more precise overview of your hardware and software and inform you about system errors or future system failures and necessary purchases.

Detect and patch vulnerabilities remotely due to outdated software.

Updating your IT systems is crucial. Neglect can lead to significant vulnerabilities due to outdated software. Don't leave the back door to your networks open to cyber attackers. Patch management is important and doesn't have to be complicated. TeamViewer's intuitive solution enables you to proactively protect your IT systems and increase the security and integrity of your networks.

Windows Updates

Third party applications

Maximum availability and productivity

Easy introduction

Intuitive user interface

We monitor printers, routers and switches and other network devices for you with TeamViewer Monitoring.

We monitor the availability and potential errors of network devices such as printers, routers and switches for you. Reduce unwanted downtime and provide your employees with uninterrupted IT that enables maximum productivity and efficiency

and this for a low monthly cost.

A printer that will soon run out of ink, or a NAS unit that will soon run out of memory - we will let you know before it becomes a problem! With network monitoring, we monitor the availability of your network devices and are informed by us as soon as a device needs your attention.

Managed virus protection from a single location.

Keep your systems clean. iTelCom Inc. protects your devices from pests such as viruses, Trojans and rootkits. Permanent, online and offline.

Take care of more important things than your IT and let us take care of your concerns.

No maintenance is required on your part! We update your backup several times a day. So you are also immune to the latest threats.

Shadow IT under control - Plugging private devices such as smartphones or USB sticks into a USB port is a common process. Malware found on such devices can pave the way directly into the network and completely bypass the firewalls that have been set up. We automatically scan inserted USB devices for potential malware and thus prevent nasty surprises.

Managed cloud backup from a central location

With our cloud backup and restore, your uncomplicated and reliable solution for backing up endpoint data is guaranteed. Rolled out and activated in just a few moments, we back up your data - naturally in compliance with the highest security standards. Sit back knowing that your data is safe and available to you anytime, anywhere.

Remote recovery

We can restore an entire backup or even individual files remotely! Your data is therefore available to you regardless of location!

Always and everywhere available and secure, thanks to the highest encryption technology. Don't worry about your own server performance and instead benefit from the advantages of a scalable cloud backup solution. We use the reliable Amazon Web Service (AWS) infrastructure, which provides you with the highest security and performance.

Of course, we not only always take over your IT, but also offer you our maintenance contracts if you want to keep your IT structure.

We use only trusted, verified content, so you can believe every word we are saying. We are always happy to greet the new visitors on our site. Our blog and social media accounts are available to encourage communication and connection between clients and personnel and tell you more about us in the informal environments where we can have a dialogue instead of just a narrative like that.

Of course, we optimize your IT and improve automated processes. Develop automatic rules for processes or individually tailored to your requirements. With O365 and MS Dynamics we are also able to improve your requirements in accounting and CRM and sales

and to generate a structured, cost-effective company from a small company by optimizing automatic business transactions and process optimization.

Would you like to keep your own IT structure, IT employees and IT environment and become active yourself?

Then we would be happy to advise you and recommend partner companies and help you implement your requirements and ideas.

Just let us know your requirements - we'll rack your brains.

You have not yet found the individual software for yourself?

No problem!

We develop your software for you. We look back on numerous years of software development and adapt or develop your website, API, IOS / Android APP, Powershell / Micrsoft environment for you and natively.

Of course, we not only always take over your IT, but also offer you our maintenance contracts if you want to keep your IT structure.

We use only trusted, verified content, so you can believe every word we are saying. We are always happy to greet the new visitors on our site. Our blog and social media accounts are available to encourage communication and connection between clients and personnel and tell you more about us in the informal environments where we can have a dialogue instead of just a narrative like that.

Of course, we optimize your IT and improve automated processes. Develop automatic rules for processes or individually tailored to your requirements. With O365 and MS Dynamics we are also able to improve your requirements in accounting and CRM and sales

and to generate a structured, cost-effective company from a small company by optimizing automatic business transactions and process optimization.

Would you like to keep your own IT structure, IT employees and IT environment and become active yourself?

Then we would be happy to advise you and recommend partner companies and help you implement your requirements and ideas.

Just let us know your requirements - we'll rack your brains.

You have not yet found the individual software for yourself?

No problem!

We develop your software for you. We look back on numerous years of software development and adapt or develop your website, API, IOS / Android APP, Powershell / Micrsoft environment for you and natively.